Admin-issued gift cards

Issue a gift card

1. Open Commerce → Gift Cards.
2. Click Issue Gift Card.
3. Enter balance (for example 50 for €50.00) and optionally a custom code (leave blank to auto-generate).
4. The card appears in the list with status active.

Void a card

Click Void on an active card to disable it. Voided and expired cards are rejected at checkout.

Sellable gift-card products

1. On a CMS entry with a Commerce field, set Fulfillment to Gift card.
2. Set purchase option price to the face value to issue (currency must match checkout).
3. After payment, PostPurchaseRouter issues one code per quantity and fires Automation trigger commerce_gift_card_issued.
4. Codes appear on the order detail and in Gift Cards.

Checkout for gift_card lines collects email only (no shipping).

Customer checkout (redeem)

Customers enter a gift card code during checkout (or your template calls the cart API with set_gift_card). The tender applies after coupons. If the order total is less than the card balance, the remainder stays on the card for a future purchase.

Rules (v1)

• One gift card per checkout.
• Currency must match the order.
• Expired cards (when expires_at is set) cannot be redeemed.

Draft orders / Quotes

Create from the editor (no cart)

1. Open Commerce → Orders → Draft orders.
2. Click New draft order.
3. Search the catalog (title / SKU), add lines, set qty, and optionally override unit price.
4. Enter customer email, shipping address, and optional VAT ID.
5. Use Preview to recalculate shipping/tax from current providers.
6. Save — copy the accept URL and send it to the customer.
7. Optional: merchant-assisted checkout from the editor when the buyer pays with staff help.

Create from cart (still available)

1. Build a cart in the storefront (or admin test cart).
2. Open Draft orders → Create Quote from Cart.
3. Enter customer email; copy the accept URL.

Customer flow

1. Customer opens the accept URL (tokenized link).
2. Reviews line items and total.
3. Accepts the quote → status moves to pending payment.
4. Completes checkout via the normal Commerce payment flow.

Cancel a quote

Click Cancel on an open quote to invalidate the token.

Quote states

Status	Meaning
quote	Created, awaiting customer accept
pending_payment	Accepted, checkout in progress
paid	Order completed
expired / canceled	No longer valid

Default expiry is 30 days from creation. Backing store marks editor drafts with draft_order: true.